HP Photosmart Premium C309 - Manual (Page 80)

Figure 11-3 Color bars - color mixing (yellow bar contains magenta streaks)
◦ Check the estimated ink levels in the cartridges.
◦ Check if the cartridge corresponding to the streaked bar has the orange tab
removed.
◦ Reinstall the cartridge and make sure all of the cartridges are properly
installed.
◦ Clean the printhead, and then print this diagnostic page again.
◦ If cleaning the printhead does not solve this print quality issue, replace the
cartridge corresponding to the streaked bar.
NOTE: If replacing the cartridge does not solve this print quality issue,
contact HP support for service.
• If any of the color bars show regular white streaks, refer to the following steps.
◦
If line 11 on the diagnostic page reads PHA TTOE = 0, align the printer.
◦ If line 11 on the diagnostic page shows a different value or aligning does not
help, clean the printhead.
NOTE: If cleaning the printhead does not solve this print quality issue,
contact HP support for service.
3. Look at the large text above the alignment pattern. The type should be sharp and
clear.
Figure 11-4 Sample text area - expected result
• If the type is jagged, align the printer, and then print this diagnostic page again.
Figure 11-5 Sample text area - jagged text
Print and evaluate a print quality report 77
Maintain the H
P
Photos
mart