Installing the ltt service, Installation prerequisites, Installation procedure – HP StoreEver TapeAssure Software User Manual

Page 13: Installation prerequisites installation procedure, Ports used on the server running the ltt service, Ports used on the computer running the webgui

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Ports used on the server running the LTT Service

On the backup server, open:

8999 to receive requests from the WebGUI

Ports used on the computer running the WebGUI

On the user interface computer, open:

6000 — 6010 to receive test updates from the LTT Service

8200 — 8210 to receive TapeAssure tickets from the LTT Service

Installing the LTT Service

The L&TT diagnostic functionality is provided by the LTT Service.

NOTE:

If the LTT Service is unable to communicate with the WebGUI or Command View TL, all

tickets are stored locally until communication is established. This can happen if the WebGUI or
Command View TL has not been installed or is not running, or if the LTT Service has not be
configured correctly.

Installation prerequisites

Download link

http://www.hp.com/support/tapetools

Install time (typical)

5 minutes

Software dependencies

When using Mozilla Firefox, set
dom.allow_scripts_to_close_windows

to true. For

instructions, see

“Configuring Firefox for use with the WebGUI”

(page 18)

.

Installation procedure

1.

Download or copy the self-extracting executable file to the desktop or another temporary
location.

2.

Double-click the self-extracting executable file to launch the installer. The InstallShield Wizard
screen is displayed.

3.

Answer yes to all the prompts.

4.

Re-boot the server if requested to do so.

5.

The installer will offer to open the Windows Firewall ports necessary for the LTT Service to
communicate with the WebGUI, which is necessary when the LTT Service and WebGUI are
running on different servers. This port is specific to L&TT and opening it will not affect the
security of the system.

Single server — If the LTT Service and WebGUI will always be running on the same
server, you can click No to leave the firewall ports as they are. If you later decide to run
the WebGUI on a different computer you can configure the ports manually.

Multiple server — If the LTT Service and WebGUI will be running on different servers,
the firewall port 8999 must be open to allow communication between the two components.
To have the installer configure the port automatically, click Yes. If you prefer to configure
the port manually, click No and then follow the instructions in

“Configuring firewall ports”

(page 18)

.

Installing the LTT Service

13

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