Product support – HP Z400 Workstation User Manual

Page 11

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Product support

Table 1-2

Product support

Topic

Location

Additional information

For online access to technical support information and
tools, see

http://www.hp.com/go/workstationsupport

.

Support resources include Web-based troubleshooting
tools, technical knowledge databases, driver and patch
downloads, online communities, and proactive notification
services.

The following communication and diagnostic tools are also
available:

Instant Chat

Instant Support

Diagnose Problem

Refer to the workstation Maintenance and Service Guide
for more information on how to receive support.

Technical support

Before you call technical support, refer to the workstation
Maintenance and Service Guide for a listing of information
you need to have available before you call.

For a listing of all worldwide technical support phone
numbers, see

http://www.hp.com/support/

, select your

region, and click Contact HP in the upper-left corner.

Business Support Center (BSC)

For software/driver downloads, warranty information,
single-topic documents, user manuals, or service
manuals, see

http://www.hp.com/go/bizsupport

.

IT Resource Center (ITRC)

See

http://www.itrc.hp.com/

for a searchable knowledge

base for IT professionals.

HP Business and IT Services.

For business and IT information, see

http://www.hp.com/

hps/

.

HP Hardware Support Services

For hardware service information, see

http://h20219.www2.hp.com/services/us/en/always-on/
hardware-support-supporting-information.html?
jumpid=reg_R1002_USEN

.

Warranty information

To locate base warranty information, see

http://www.hp.com/support/warranty-lookuptool

.

To locate an existing Care Pack, see

http://www.hp.com/

go/lookuptool

.

To extend a standard product warranty, see

http://h20219.www2.hp.com/services/us/en/warranty/
carepack-overview.html?jumpid=hpr_R1002_USEN

. HP

Care Pack Services offer upgraded service levels to
extend and expand a standard product warranty.

ENWW

Product support

3

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