Solution 2: check the print settings, Solution 3: check the paper type, Solution 4: clean the print cartridges – HP Deskjet D1550 Printer User Manual
Page 93
NOTE:
HP cannot guarantee the quality or reliability of non-HP supplies. Printer
service or repairs required as a result of using a non-HP supply will not be covered
under warranty.
If you believe you purchased genuine HP print cartridges, go to:
Cause: Non-HP ink was being used.
If this did not solve the issue, try the next solution.
Solution 2: Check the print settings
Solution: Check the print settings.
•
Check the paper type setting to make sure it matches the type of paper loaded in
the input tray.
•
Check the quality setting. Use a higher quality setting to increase the amount of
ink used for printing.
For more information, see:
•
•
Change the print speed or quality
•
Cause: The paper type or print quality settings were incorrectly.
If this did not solve the issue, try the next solution.
Solution 3: Check the paper type
Solution: HP recommends that you use HP Premium Papers or any other paper
type that is appropriate for the product.
Always make sure the paper you are printing on is flat. For best results when printing
images, use HP Premium Plus Photo Paper.
For more information, see:
Cause: The wrong kind of paper was loaded in the input tray.
If this did not solve the issue, try the next solution.
Solution 4: Clean the print cartridges
Solution: Print a self-test report to determine if there is a problem with the print
cartridges. If the self-test report shows a problem, clean the print cartridges. If the
problem persists, you might need to replace the print cartridges.
Cause: The print cartridges need to be cleaned.
Chapter 11
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Troubleshooting
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