Banners do not print correctly, Print quality is poor – HP Deskjet 6988dt Printer User Manual

Page 119

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resolution cameras, such as those found in wireless phones, might not have high enough
resolution to produce a high-quality print.

The image printed with borders
The printing application installed on the device with Bluetooth wireless technology might
not support borderless printing. Contact the vendor of the device, or go to their support
website to obtain the latest updates for the printing application.

Bluetooth wireless printer adapter is not working
If the Bluetooth wireless printer adapter does not seem to working, try the following
troubleshooting tips:

Remove the adapter from the printer for a few seconds, and then re-insert it.

Turn off the printer with the Bluetooth wireless printer adapter still inserted in the
printer, and then turn the printer on again.

Or try this sequence of steps:
1.

Turn off the printer.

2.

Disconnect the printer from its power source.

3.

Insert the Bluetooth wireless printer adapter in the printer.

4.

Reconnect power.

5.

Turn the printer on.

Banners do not print correctly

Check the paper tray

Unfold and refold the paper when several sheets feed into the printer at one time.

Confirm that the unattached edge of the banner paper stack is on top and pointing
into the printer.

Verify that the correct paper for banner printing is in use.

Check the printer properties
Open the

Page Setup

dialog box and verify the following settings:

pane

Setting

Page Attributes

Paper Size: The appropriate banner size

Check the software
Verify that the software program that you are using prints banners. Not all software
programs print banners.

Print quality is poor

Streaks and missing lines
If the printed pages are missing lines or dots or if streaks appear, the print cartridges
might be

low on ink

or might need to be

cleaned

.

User's guide

117

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