Technical support, Before you contact hp – HP Power Distribution Unit Management Module User Manual

Page 60

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Technical support 60

Technical support

Before you contact HP

Be sure to have the following information available before you call HP:

Technical support registration number (if applicable)

Product serial number

Product model name and number

Product identification number

Applicable error messages

Add-on boards or hardware

Third-party hardware or software

Operating system type and revision level

HP Power Distribution Rack support and contact
information

CAUTION:

To reduce the risk of personal injury or death, contact an HP authorized

representative for assistance troubleshooting the PDR.

For the name of the nearest HP authorized reseller, see the Contact HP worldwide (in English) webpage
(http://welcome.hp.com/country/us/en/wwcontact.html).
For service and technical support:
Service and technical support for the Power Distribution Rack (PDR) is provided by Eaton Corporation.

Customers requiring service or technical support, should contact Eaton Corporation directly at 1-800-843-

9433 or international phone number, (001) 919-870-3028.

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