HP LaserJet 8000 Multifunction Printer series User Manual
Page 216
Chapter 5
Problem Solving
216
Determining Printer Problems
Software is selecting the
wrong port.
Check your operating system’s port settings to be sure the
print job is being sent to the correct port (for example, LPT1).
Printer port problem
Check that your computer’s port is configured and working
properly. One way to check this is to connect another printer
to that port on your computer and print an application you
know works.
Network or shared printer
problems
Check for network or shared printer problems by connecting
your computer directly to the printer and printing from an
application you know works. If you suspect network problems,
check with your network administrator or consult the network
documentation that came with your printer network card(s).
Computer displays DOS
messages such as: Write
Fault Error Writing Device
LPTn: Abort, Retry,
Ignore?
z
Add a Mode command to your computer’s AUTOEXEC.BAT file for
the parallel port. It should be inserted immediately following the
PATH statement:
For DOS versions below 4.0, add:
MODE LPT1:,P
For DOS versions 4.0 and above, add:
MODE LPT1:,B
z
The I/O cable might be faulty; see
on page
Computer, Network, or I/O Port Problems (continued)