HP XP Continuous Access Software User Manual

Page 221

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Table 42 Troubleshooting Problems with the Status of Logical Paths (continued)

Corrective Action

Description

Path Status

Make sure that the remote storage system port and
network relay devices (for example, cables and
switches) are properly configured and functioning.

The local storage system
connected to the remote
storage system successfully,
but a logical communications
timeout occurred.

Communication
Failed

Repair the port status on the local storage system.

A failure occurs at a local
storage system port.

Logical Blockade

Repair the port status on the remote storage system.
After that, delete the path by using the Delete Path or
Delete DKC command, and then add the path and the
remote storage system again by using the Add Path or
Add DKC command.

A failure occurs at a remote
storage system port.

Repair the path relay equipment. After that, delete the
path by using the Delete Path or Delete DKC command,
and then add the path and the remote storage system
again by using the Add Path or Add DKC command.

A failure occurs in the path
relay equipment.

Replace the broken cable. After that, delete the path
by using the Delete Path or Delete DKC command, and
then add the path and the remote storage system again
by using the Add Path or Add DKC command.

The connection cable is
physically broken.

Delete the path by using the Delete Path or Delete DKC
command, and then add the path and the remote
storage system again by using the Add Path or Add
DKC command.

Program error is detected.

Program Error

Delete the failed path. You may need to change the
minimum paths setting or delete the remote storage
system in order to delete the path. After the deletion
finishes, add the path and the remote storage system
by using the Add Path or Add DKC command.

This path was not established.

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General Troubleshooting 221

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