HP XP Continuous Access Software User Manual
Page 242
processing. Each time a SIM is generated, the amber Message LED on the control window (under
the Ready and Alarm LEDs) turns on as an additional alert for the user.
SIMs are classified into four categories according to severity for reporting and logging purposes:
service, moderate, serious, or acute. All SIMs are recorded on the SVP and displayed on Remote
Web Console computers. You can review the SIMs in the Status window of Remote Web Console.
SIMs generated by the primary storage system include the device ID of the primary data volume
(byte 13), and SIMs generated by the secondary storage system include the device ID of the
secondary data volume (byte 13). For further information on SIM reporting, contact your HP service
representative or HP technical support.
If SNMP is installed and operational for the storage system, each SIM results in an SNMP trap
being sent to the appropriate host(s). For further information on SNMP operations, see the HP
StorageWorks XP24000/XP20000 Remote Web Console User Guide, or call HP technical support
for assistance.
shows a typical 32-byte SIM from the storage system. The six-digit reference
code (RC) consists of bytes 22, 23, and 13. The RC identifies the possible error and determines
the severity. The SIM type (byte 28) indicates the component that experienced the error. When
the value of byte 22 is 21, the SIM is a control unit SIM. When the value of byte 22 is Dx (where
x is an arbitrary character), the SIM is a device SIM.
illustrates severity of SIMs. The table also shows SVP log files.
Figure 94 Typical SIM Showing Reference Code and SIM Type
Table 46 Typical SIMs Showing the Reference Code and SIM Type
SVP Log File
SIM Generated
By
Description
Severity
Reference Code
Byte 23
Byte 22
SIM Log
Primary/secondary
storage system
Logical path is blocked due to a failure.
Moderate
80
21
SSB Log
Primary/secondary
storage system
Logical path is restored.
Service
81
21
SIM Log
Primary/secondary
storage system
Line failure is reported by the extender.
Moderate
82
21
SIM Log
Primary storage
system
A volume being used by the primary data
volume has been suspended.
Path recovery is impossible.
Serious
0X
DC
SIM Log
Primary storage
system
A volume being used by the primary data
volume has been suspended.
A failure has been detected in the primary
storage system.
Serious
1X
DC
SIM Log
Primary storage
system
A volume being used by the primary data
volume has been suspended.
A failure has been detected in the
secondary storage system.
Serious
2X
DC
242 Troubleshooting