Troubleshooting flowchart – HP Designjet 510 Printer series User Manual

Page 74

Advertising
background image

Troubleshooting flowchart

The following diagram shows the flow of the troubleshooting procedure.

Printer checks

whether Printhead

Alignment is required

Printer recommends

Printhead alignment

(Standard or Special)

Printer prints

Diagnostic Print A

including black lines

Printer asks questions

about Diagnostic

Print A

Wrong paper advance.

Printer recommends

Advance calibration

Printheads need

cleaning. If possible
printer tries to clean

printheads

Printer prints

Diagnostic Print A

without black lines

If printheads have

been cleaned three

time Troubleshooting

finishes

Printer prints

Diagnostic Print B

without black lines

Printer asks if Cyan,

Magenta, Yellow and

Black Patterns in

Diagnostic Print B are

OK

If possible printer tries

to clean printheads

No problems detected

Start

Printheads are OK

after first printing of

Diagnostic Print A

Troubleshooting

completed successfully

Yes

No

Yes

Yes

No

No

Printer prints

Diagnostic Print B

Indicates that
troubleshooting has
completed but further
procedures are required
to solve the problem

Indicates that
troubleshooting has
completed successfully
and there no problems

Advertising