HP LaserJet Enterprise 700 color MFP M775 series - Manual (Page 13)

Check the sender's fax machine .............................................................................. 283
The product does not print or it prints slowly ............................................................................ 284
The product does not print ...................................................................................... 284
The product prints slowly ........................................................................................ 285
Solve easy-access USB printing problems ................................................................................ 286
The Retrieve from USB menu does not open when you insert the USB flash drive ........... 286
The file does not print from the USB flash drive ......................................................... 286
The file that you want to print is not listed in the Retrieve from USB menu ..................... 287
Solve USB connection problems ............................................................................................. 288
Solve wired network problems ............................................................................................... 289
The product has a poor physical connection ............................................................. 289
The computer is using the incorrect IP address for the product ..................................... 289
The computer is unable to communicate with the product ........................................... 290
The product is using incorrect link and duplex settings for the network ......................... 290
New software programs might be causing compatibility problems .............................. 290
The computer or workstation might be set up incorrectly ............................................. 290
The product is disabled, or other network settings are incorrect ................................... 290
Solve fax problems ............................................................................................................... 291
Checklist for solving fax problems ........................................................................... 291
What type of phone line are you using? .................................................... 291
Are you using a surge-protection device? .................................................. 291
Are you using a phone company voice-messaging service or an answering
machine? .............................................................................................. 292
Does your phone line have a call-waiting feature? ...................................... 292
Check fax accessory status ..................................................................................... 293
General fax problems ............................................................................................ 294
Use Fax over VoIP networks .................................................................................... 295
Problems with receiving faxes ................................................................................. 296
Problems with sending faxes ................................................................................... 298
Fax error codes .................................................................................................... 300
Fax error messages on the product control panel ...................................................... 300
Send-fax messages ................................................................................. 301
Receive-fax messages ............................................................................. 302
Service settings ..................................................................................................... 303
Settings in the Troubleshooting menu ........................................................ 303
Solve product software problems (Windows) ........................................................................... 304
A print driver for the product is not visible in the Printer folder .................................... 304
An error message was displayed during the software installation ................................ 304
The product is in Ready mode, but nothing prints ...................................................... 304
Solve product software problems (Mac OS X) .......................................................................... 306
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