Receive-fax messages – HP LaserJet Enterprise 700 color MFP M775 series User Manual

Page 316

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Receive-fax messages

Table 10-2

Receive-fax messages

Message

Error No.

Description

Action

Success

n/a

The fax transmission was
successful.

None.

Blocked

n/a

The receiving fax machine is
using the blocked-number feature
and is blocking this fax.

None.

Failed

Any

The fax might be corrupted or
not sent.

Ask the sender to resend the fax;
if the error persists, contact
support.

Failed

0

Incompatible page width or
page had too many bad lines.

Ask the sender to resend the fax;
if the error persists, contact
support.

Failed

17, 36

Lost telephone connection or
interruption between sender/
receiver.

Ask the sender to resend the fax
(if the sending machine does not
automatically retry).

Failed

Any besides 17 or 36

General communications issue
where the fax transmission was
interrupted or did not proceed as
expected.

Ask the sender to resend the fax;
if the error persists, contact
support.

Space Fail

0

Unable to read or write image
file to disk; could be corrupt
product disk or no space on disk.

Ask the sender to resend the fax;
if the error persists, contact
support.

Memory Error

0

Out of memory on product.

If the error persists, delete items
from the product memory, such
as stored jobs or saved faxes.

Print Fail

0

The received image file cannot
be decoded.

Ask the sender to resend the fax;
enable Error Correction Mode if
it is not already enabled.

Power Failure

0

A power failure occurred during
the fax reception.

Ask the sender to resend the fax.

No Fax Detected

17, 36

A voice call was made to the
fax.

None

302

Chapter 10 Solve problems

ENWW

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