Manage print cartridges, Print-cartridge storage, Hp policy on non-hp print cartridges – HP LaserJet Pro CM1415fnw Color Multifunction Printer User Manual

Page 212: Hp fraud hotline and web site, Recycle supplies

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Select the

Prompt

option to set the product to stop printing (including printing faxes) and

prompt you to replace the print cartridge. You can acknowledge the prompt and continue
printing.

On the

Color Cartridges

menu only, select

Print Black

(the default option) to alert you when

the print cartridge is very low, but to continue printing in black only.

When the product is set to the

Stop

option, there is some risk that faxes will not print after the new

cartridge is installed if your product has received more faxes than the memory can hold while stopped.

When the product is set to the

Prompt

option, there is some risk that faxes will not print after the new

cartridge is installed if your product has received more faxes than the memory can hold while the product
is waiting for the prompt to be acknowledged.

Once an HP supply has reached very low, HP’s premium Protection Warranty on that supply has ended.
All print defects or cartridge failures incurred when an HP supply is used in

Continue

at very low mode

will not be considered to be defects in materials or workmanship in the supply under the HP Print
Cartridge Warranty Statement.

Manage print cartridges

Print-cartridge storage

Do not remove the print cartridge from its package until you are ready to use it.

CAUTION:

To prevent damage to the print cartridge, do not expose it to light for more than a few

minutes.

HP policy on non-HP print cartridges

Hewlett-Packard Company cannot recommend the use of non-HP print cartridges, either new or
remanufactured.

NOTE:

Any damage caused by a non-HP print cartridge is not covered under the HP warranty and

service agreements.

HP fraud hotline and Web site

Call the HP fraud hotline (1-877-219-3183, toll-free in North America) or go to

www.hp.com/go/

anticounterfeit

when you install an HP print cartridge and the control-panel message says the cartridge

is non-HP or used. HP will help determine if the cartridge is genuine and take steps to resolve the
problem.

Your print cartridge might not be a genuine HP print cartridge if you notice the following:

The supplies status page indicates that a non-HP or used supply is installed.

You are experiencing a high number of problems with the print cartridge.

The cartridge does not look like it usually does (for example, the packaging differs from
HP packaging).

Recycle supplies

To recycle a genuine HP print cartridge, place the used cartridge in the box in which the new cartridge
arrived. Use the enclosed return label to send the used supply to HP for recycling. For complete
information, see the recycling guide that is included with each new HP supply item.

196 Chapter 12 Manage and maintain the product

ENWW

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