HP Deskjet 970cxi Printer - Manual (Page 37)

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Using and Caring for Your Print Cartridges
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When the Print Cartridge Status Light flashes, open the printer’s top cover and follow
the instructions below.
If the arrow points to... It means... To solve the problem...
Problem with color print cartridge The print cartridge is either:
• missing
• improperly installed
• the wrong print cartridge for the
printer
• defective
1 Insert print cartridge if there is
none.
2 Reinsert print cartridge if there is
one.
3 If the above do not solve the
problem, verify the cartridge is an
HP C65
78 Series cartridge.
4 If the problem persists, replace
the cartridge.
Problem with black print cartridge The print cartridge is either:
• missing
• improperly installed
• the wrong print cartridge for the
printer
• defective
1 Insert print cartridge if there is
none.
2 Reinsert print cartridge if there is
one.
3 If the above do not solve the
problem, verify the cartridge is an
HP 516
45 Series cartridge.
4 If the problem persists, replace
the cartridge.
Color print cartridge low on ink Color print cartridge is running low
on ink. Consider replacing the color
cartridge with an HP C65
78 Series
cartridge.
Black print cartridge low on ink Black print cartridge is running low
on ink. Consider replacing the black
cartridge with an HP 516
45 Series
cartridge.
Print cartridges OK Print cartridges are operational. No problems.