HP Deskjet 970cxi Printer - Manual (Page 50)

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Getting Help When Things Go Wrong 4
Clearing a Paper Jam
If the paper jams in the printer:
1 Pull the paper out of either the IN tray or the OUT tray.
2 Press the Resume Button on the front of the printer to clear the paper jam.
3 If the paper jam has cleared, print your document again. If the paper jam was
not cleared by pressing the Resume Button, and you can not remove the
jammed paper from the front of the printer, follow the steps below.
If the Automatic Two-Sided Printing
Module is attached and the paper jam is
in the Module:
1 Press the button on top of the Two-
Sided Printing Module and lower the
access door.
2 Pull the jammed paper out of the
Module, then close the access door.
3 If the paper jam has cleared, print your
document again.
If the Automatic Two-Sided Printing
Module is attached and the paper jam is
in the back of the printer:
1 Simultaneously press the release
buttons, located on each side of the
module, to remove the module.
2 Pull the jammed paper out of the
printer, then replace the Module.
Press top button to access rollers
Press buttons to remove Module