Document Outline

• Introduction
  • Safety precautions
  • HP Start-Up Kit
  • Using this guide
    • Introduction
    • Use and maintenance
    • Troubleshooting
    • Accessories, support, and specifications
    • Glossary
    • Index
    • Warnings and Cautions
  • The printer's main features
  • The printer's main components
    • Front view
    • Rear view
  • The front panel
  • Printer software
  • The printer's internal prints
• Installing the software
  • Choose which connection method to use
  • Connect directly to a computer (Windows)
    • Printer sharing considerations
  • Connect to a network (Windows)
  • Uninstall the printer software (Windows)
  • Connect directly to a computer (Mac OS)
    • Sharing the printer
  • Connect to a network (Mac OS)
    • TCP/IP connection
  • Uninstall the printer software (Mac OS)
• Setting up the printer
  • Introduction
  • Turn alerts on and off
  • Set Windows driver preferences
• Personalizing the printer
  • Turn the printer on and off
  • Change the language of the front-panel display
  • Access HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS)
  • Access the Embedded Web Server
  • Change the language of HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS)
  • Change the language of the Embedded Web Server
  • Change the sleep mode setting
  • Turn the buzzer on and off
  • Change the front-panel display contrast
  • Change the units of measurement
  • Configure network settings
  • Change the graphic language setting
• Paper handling
  • General advice
  • Load a roll onto the 24-inch spindle
  • Load a roll onto the 44-inch spindle
  • Load a roll into the 24-inch printer
    • Easy loading procedure
    • Paper menu procedure
  • Load a roll into the 44-inch printer
    • Easy loading procedure
    • Paper menu procedure
  • Unload a roll
    • Unload paper key procedure with paper on the roll
    • Paper menu procedure with paper on the roll
    • Roll out of paper procedure
  • Load a single sheet
    • Easy loading procedure
    • Paper menu procedure
  • Unload a single sheet
    • Unload paper key procedure
    • Paper menu procedure
  • View information about the paper
  • Paper profiles
  • Print on loaded paper
  • Maintain paper
  • Change the drying time
  • Turn the automatic cutter on and off
  • Feed and cut the paper
• Printing
  • Select print quality
  • Select paper size
    • Custom paper sizes
  • Select margins options
  • Print with shortcuts
  • Rescale a print
  • Change the treatment of overlapping lines
  • Print a draft
  • High-quality printing
    • If you have a high-resolution image
  • Print in gray shades
  • Print with no margins
  • Reprint last printed job
  • Use paper economically
  • Use ink economically
• Color management
  • Introduction
  • How colors are represented
  • A summary of the color management process
  • Color calibration
  • Color management from printer drivers
    • Color management options
    • Printer emulation
    • Color adjustment options
      • Printing in color
      • Printing in grayscale
  • Color management from the front panel
• Practical printing examples
  • Print a draft for revision with the correct scale
    • Using Adobe Acrobat
  • Print a project
    • Using Autodesk Design Review
      • Enabling HP Instant Printing from Autodesk Design Review
      • Enabling HP Instant Printing from the Batch Print Wizard
      • Using HP Instant Printing
    • Using AutoCAD
  • Print a presentation
    • Using AutoCAD
    • Using Adobe Photoshop
  • Print and scale from Microsoft Office
    • Using PowerPoint
    • Using Project
    • Using Excel
• Handling ink cartridges and printheads
  • About the ink cartridges
  • Check the ink cartridges status
    • Ink menu procedure
    • HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS) procedures
  • Remove an ink cartridge
  • Insert an ink cartridge
  • About the printheads
  • Check the printhead status
  • Remove a printhead
  • Insert a printhead
• Maintaining the printer
  • Check printer status
  • Clean the exterior of the printer
  • Replace the cutter
  • Maintain the ink cartridges
  • Move or store the printer
  • Update the firmware
  • Update the software
  • Printer maintenance kits
  • Secure Disk Erase
• Accessories
  • How to order supplies and accessories
    • Order ink supplies
    • Order paper
    • Order accessories
  • Introduction to the accessories
    • Stand
    • Spindle
    • Jetdirect print server
• Troubleshooting paper issues
  • The paper cannot be loaded successfully
    • General unsuccessful roll load issues
    • Unsuccessful roll load with 24-inch printer
    • Unsuccessful roll load with 44-inch printer
    • Unsuccessful sheet load
    • Paper loading error messages
  • The paper type is not in the driver
    • Transparent or translucent paper
    • Glossy paper
    • Matte Paper
      • General purpose paper
      • Photographic paper
    • HP Banners with Tyvek®
    • Black ink is easily removed when touched
    • After printing, the paper has wrinkles or there is too much ink
  • The paper has jammed
  • The printer displays out of paper when paper is available
  • Prints do not fall nicely into the basket
  • The sheet stays in the printer when the print has been completed
  • The paper is cut when the print has been completed
  • The cutter does not cut well
  • The roll is loose on the spindle
  • A strip stays on the output tray and generates jams
  • Recalibrate the paper advance
    • Recalibrating the paper advance procedure
    • Return to default calibration
• Troubleshooting print-quality issues
  • General advice
  • Print quality troubleshooting wizard
  • Horizontal lines across the image (banding)
  • Lines are too thick, too thin, or missing
  • Lines appear stepped or jagged
  • Lines print double or in the wrong colors
  • Lines are discontinuous
  • Lines are blurred
  • Line lengths are inaccurate
  • The whole image is blurry or grainy
  • The paper is not flat
  • The print is scuffed or scratched
  • Ink marks on the paper
    • Horizontal smears on the front of coated paper
    • Ink marks on the back of the paper
  • Black ink comes off when you touch the print
  • Edges of objects are stepped or not sharp
  • Edges of objects are darker than expected
  • Horizontal lines at the end of a cut sheet print
  • Vertical lines of different colors
  • White spots on the print
  • Colors are inaccurate
    • Color accuracy using EPS or PDF images in page layout applications
  • Colors are fading
  • The image is incomplete (clipped at the bottom)
  • The image is clipped
  • Some objects are missing from the printed image
  • A PDF file is clipped or objects are missing
  • The Image Diagnostics Print
    • Corrective action
  • If you still have a problem
• Troubleshooting ink cartridge and printhead issues
  • Cannot insert an ink cartridge
  • Ink cartridge status messages
  • Cannot insert a printhead
  • The front-panel display recommends reseating or replacing a printhead
  • Clean the printheads
  • Clean the printhead drop detector
  • Align the printheads
    • Reinsert printheads procedure
    • Image Quality Maintenance menu procedure
    • Scanning errors during alignment
  • Printhead status messages
• Troubleshooting general printer issues
  • The printer does not print
  • The printer seems slow
  • Communication failures between computer and printer
  • Cannot access HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS)
  • Cannot access the Embedded Web Server
  • Automatic file system check
  • An AutoCAD 2000 memory allocation error
  • No output when printing from Microsoft Visio 2003
  • Unavailable driver features when printing from QuarkXpress
  • Printer alerts
• Front-panel error messages
• HP Customer Care
  • Introduction
  • HP Professional Services
    • Knowledge Center
    • HP Start-Up Kit
    • HP Care Packs and Warranty Extensions
    • HP Installation
  • HP Instant Support
  • HP Proactive Support
  • Contact HP Support
    • Telephone numbers
• Printer specifications
  • Functional specifications
  • Physical specifications
  • Memory specifications
  • Power specifications
  • Ecological specifications
  • Environmental specifications
  • Acoustic specifications
• Glossary
• Index