Check the sender's fax machine – HP LaserJet Enterprise 500 Color MFP M575 User Manual
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Check the sender's fax machine
Ask the sender to try sending from a different fax machine. If the fax quality is better, the problem is
with the sender's fax machine. If a different fax machine is unavailable, as the sender to consider
making the following changes:
●
Make sure the original document is on white (not colored) paper.
●
Increase the fax resolution, quality level, or contrast settings.
●
If possible, send the fax from a computer software program.
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Chapter 10 Solve problems
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