HP LaserJet Pro 300 Color MFP M375 - Manual (Page 264)

Step 4: Test copy functionality
1. Place the configuration page into the document feeder and make a copy. If paper does not feed
smoothly through the document feeder, you might need to clean the document feeder rollers and
separation pad. Make sure the paper meets specifications for this product.
2. Place the configuration page onto the scanner glass and make a copy.
3. If the print quality on the copied pages is not acceptable, clean the scanner glass and the small
glass strip.
Step 5: Test the fax sending functionality
1. From the control panel Home screen, touch the Setup button.
2. Open the Service menu, and then open the Fax Service menu. Touch the Run Fax Test button
to test the fax functionality.
3. Touch the Fax button on the product control panel, and then touch the Start Fax button.
Step 6: Test the fax receiving functionality
1. From the control panel Home screen, touch the Setup button.
2. Open the Service menu, and then open the Fax Service menu. Touch the Run Fax Test button
to test the fax functionality.
3. Use another fax machine to send a fax to the product.
4. If the product does not receive the fax, make sure that you do not have too many telephone
devices connected to the product, and that all telephone devices are connected in the correct
order.
5. Review and reset the product fax settings.
6. Turn off the Private Receive feature.
Step 7: Try sending a print job from a computer
1. Use a word-processing program to send a print job to the product.
2. If the job does not print, make sure you selected the correct printer driver.
3. Uninstall and then reinstall the product software.
Step 8: Test the walk-up USB printing functionality
1. Load a .PDF document or .JPEG photo onto a USB flash drive, and insert it in the slot on the
front of the product.
2. The USB Flash Drive menu opens. Try printing the document or photo.
3. If no documents are listed, try a different type of USB flash drive.
248 Chapter 14 Solve problems ENWW