HP Systems Insight Manager - Manual (Page 196)

Sign-in
User is not able to sign-in to HP SIM when HP SIM is installed on RHEL6.1 64-bit operating system.
For HP SIM to work on RHEL6.1 64-bit operating system, the 32-bit library (32-bit(i686) version
of PAM-level Red Hat Packager Manager (RPM)) must be installed as part of the operating system
installation. This is a prerequisite for HP SIM installation.
SNMP settings
Configuring SNMP settings through Configure or Repair Agents displays corrupt message in task
results.
The reported problem will occur if the target system is configured with any localized language
except in English. The /etc/init.d/snmpd script does not follow localization standards and
the error is provided as part of Linux operating system SNMP service.
SSH communication
Domain support for SSH communication:
• Hyper-V systems SSH communication between a CMS and a managed system works
propertly only when the managed system is in a workgroup. If the managed system is in a
domain, then the communication between the managed system and the CMS fails over SSH.
• Windows systems SSH communication between a CMS and a managed system fails if both
are in a domain.
System Page
When WBEM protocol is enabled, incorrect drive information is displayed in the Logical Volume
section in the Performance tab for a blade server.
Solution: To view the accurate drive information, disable the WBEM protocol and enable SNMP
protocol. To do so, select Options
→Protocol Settings→Global Protocol Settings.
System status
HP SIM shows system with health status OK, although the power status is Major. When Power
supplies are grouped, the overall status of the Power Supply group is determined by the Power
Supply Redundancy group. This is expected behavior.
Target selection wizard
Cannot launch target selection wizard in Firefox (3.x and above) if HP SIM is upgraded to 7.0.
When you upgrade to HP SIM 7.0 and the same Firefox browser is being used for launching older
versions of HP SIM, then the target selection wizard will cease to work. Target selection steps
appear to be blank, with no control, or the controls might be present, but do not work correctly.
When HP SIM is upgraded, you must clear the Firefox browser cache to avoid issues with the
target selection wizard. Perform the following procedure to clear the cache:
1.
In the Firefox browser, select Tools
→Options. The Options window appears.
2. Select Advanced, and then select the Network tab.
3. Under Offline Storage, click Clearn Now.
4. Click OK to close the Options window.
Tasks
The Initial ProLiant Support Pack Install task does not work on Windows 2000 target systems.
Likewise, the install portion of the Configure or Repair Agents tool does not work on Windows
2000 systems.
196 Troubleshooting