Only) – HP Officejet 7110 Wide Format ePrinter - H812a User Manual
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3.
Do one of the following, depending on the printer status:
a.
If the printer is Offline, right-click the printer, and click Use Printer Online.
b.
If the printer is Paused, right-click the printer, and click Resume Printing.
4.
Try using the printer over the network.
Mac OS X
1.
Click System Preferences in the Dock, and then click Print & Fax or Print & Scan.
2.
Select the printer, and then click Open Print Queue.
3.
If the print job is on hold, click Resume.
4.
If the printer is paused, click Resume Printer.
If you can use the printer after performing the steps above but find that the symptoms persist as you
continue to use the printer, your firewall might be interfering.
If you still cannot use the printer over the network, continue to the next section for additional
troubleshooting help.
Step 5: Make sure the HP printer labeled (Network) is set as the default printer driver (Windows only)
If you install the HP software again, the installer might create a second version of the printer driver in
your Printers, Print & Fax, Devices and Printers, View devices and printers folder. If you have
difficulties printing or connecting to the printer, make sure the correct version of the printer driver is
set as the default.
1.
Click Start, and then click Printers, Printers and Faxes, or Devices and Printers.
- Or -
Click Start, click Control Panel, and then double-click Printers.
- Or -
On the Start screen, click Control Panel, and then click View devices and printers.
2.
Right-click the printer icon for the version of the printer driver that is connected wirelessly, and
select Set as Default Printer.
NOTE: If there is more than one icon in the folder for the printer, right-click the printer icon for the
version of the printer driver that is connected wirelessly, and select Set as Default Printer.
Step 6: Check to see if the firewall software is blocking communication
Temporarily turn off the firewall security software running on your computer, and then try to print,
scan, or fax to see if the communication is established.
ENWW
Solve network problems 77