Alcatel Carrier Internetworking Solutions 5580 User Manual
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Alcatel-Lucent Digital Home Care Solution
Addressing Comprehensive Digital Home
Management Needs
Because your operating challenges extend beyond home devices,
Alcatel-Lucent has developed the Digital Home Care solution
with our partner Motive Inc. It extends the Alcatel-Lucent
5580 HNM digital home man agement capabilities to include
customer support interactions (through self-care and CSR
assisted care tools), along with DSL loop validation, optimization
and troubleshooting. The solution is integrated out-of-the-box,
but it can also accommodate various adaptations to meet your
specific needs. It increases efficiency by eliminating problems
upfront — and typically reduces digital home operational
expenses by an average 50 percent.
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Alcatel-Lucent 5580 Home Network Manager