Questions? use this problem solver, The problem solver – GE ZFGP21HZSS User Manual

Page 22

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22

Questions?
Use this

problem

solver!

PROBLEM POSSIBLE

CAUSE

REFRIGERATOR

• Refrigerator may be in defrost cycle when motor does not operate for

DOES NOT OPERATE

about 30 minutes.



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• If interior light is not on, refrigerator may not be plugged in at

wall outlet. Push the plug completely into the wall outlet.

• The fuse is blown/circuit breaker is tripped. Replace fuse or reset

the

breaker.

• The refrigerator is in showroom mode. Unplug it and plug it back in.

VIBRATION OR

• Adjust the rollers as shown in the Installation Instructions.

RATTLING (Slight
vibration is normal.)

MOTOR OPERATES

• Normal when refrigerator is first plugged in. Wait 24 hours for

FOR LONG PERIODS

the refrigerator to completely cool down.

OR CYCLES ON AND 

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OFF FREQUENTLY

This is normal.

• Door left open or package holding door open.

• Hot weather or frequent door openings. This is normal.

• Temperature controls set at the coldest setting.

See Temperature Controls.

FRESH FOOD

• Temperature controls not set cold enough.

OR FREEZER

See Temperature Controls.

COMPARTMENT

• Warm weather or frequent door openings.

TOO WARM

• Door left open for long time.

• Package may be holding door open.

FROST OR ICE

• Door left open or package holding door open.

CRYSTALS ON

• Too frequent or too long door openings.

FROZEN FOOD
(Frost within package
is normal.)

DIVIDER BETWEEN

• Automatic energy saver system circulates warm liquid around

FRESH FOOD

the front edge of the freezer compartment to help prevent condensation

AND FREEZER

from forming on the outside.

COMPARTMENTS
FEELS WARM

AUTOMATIC

• Icemaker power switch is in the O (off) position.

ICEMAKER

• Water supply turned off or not connected. See Installation Instructions.

DOES NOT WORK

• Freezer compartment too warm. Allow 24 hours for the refrigerator

to completely cool down.

• Piled up cubes in storage bin cause icemaker to shut off.

Level cubes in bin.

• Ice cubes stuck in icemaker (green power light on the icemaker

is blinking). Turn off the icemaker, remove cubes and turn the icemaker

back

on.

(Modern refrigerators
with more storage space
and a larger freezer
require more operating
time. They start and stop
often to maintain even
temperatures.)

The Problem Solver

Stainless Steel Refrigerator

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