Troubleshooting, Chapter  - troubleshooting – Asus USB-N13 User Manual

Page 65

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Troubleshooting

The following troubleshooting guides provide answers to some of the more

common problems, which you may encounter while installing or using Network

adapter products. If you encounter difficulties that are not mentioned in this section,

please contact the Wireless LAN Technical Support.

Verify if the Network adapter is installed correctly.

When the Network adapter setup is complete, you can verify if the driver has been

setup properly. Right click

My Computer, select Properties, and click the Device

Manager tab. Then double-click the Network adapters icon; you should see

802.11g Network Adapter” with an icon of an expansion adapter. There should

not be a “!” or “?” (problem) or “x” (disabled) symbol over this icon.

There is a yellow exclamation mark or a yellow question mark in

Device Manager in front of my Network adapter.

To resolve the problem, you should update/reinstall the Network adapter driver. In

“Device Manager”, right click

802.11g Network Adapter, select Properties, and

select

Driver tab. Click on Update Driver button, then follow the “Update Device

Driver Wizard” to complete the driver installation.

Cannot connect to any access points

Follow the procedure below to configure your Network adapter.
a. Verify that the “Network Type” is in “Infrastructure” mode.
b. Verify that the “SSID” of your Network adapter is set to the same “SSID” of an

access point.

c. Verify that the “Encryption” type is the same as that of an access point. If you

enabled “WEP” encryption, you must also set the same WEP Keys on both

sides.

ASUS Network adapter

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Chapter  - Troubleshooting

Chapter



Troubleshooting

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