Monoprice 6815 Graphic Drawing Tablet - Manual (Page 20)

IV. Question & Answer
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IV. Question & Answer
Question 1： ： ： ：How can I get the update software？ ？ ？ ？
Answer: You can download the new driver from our website.
1. Uninstall your old driver: Click [Start] ► [All Programs] ► [TABLET] ► [Uninstall].
2. Download the latest version of driver in the download section and save it into your hard disk.
3. Unzip the file in a folder on your hard disk (with Windows built-in unzip utility or a program like
Winzip for instance).
4. Double-click the Setup.exe in the folder where you unzipped the file.
Question 2：
： ： ：The tablet cannot work. How can I do？ ？ ？ ？
Answer: Please follow steps as showing below:
1. Please pull off the tablet's USB plug from the computer.
2. Remove the Tablet driver from the system.
3. Re-connect the Tablet's USB to the computer.
3.1 Check whether the tablet's LED is blinking or not? If the LED unlighted, that means your
tablet is fault.
3.2 Test your wireless digital pen on tablet working area, if it can work as a mouse, which
means the hardware is OK. If it doesn't work, please change the battery with a new one.
3.3 After changed a new battery for the pen, if it still not working, that means the hardware is
fault.
4. You can download the latest version of driver directly from our website.
5. After installing the new version of driver, the system will require you to restart your computer.
6. After restart your computer, on bottom right of the screen, you can find the tablet icon ( )
within there.
6.1 If you can't find the tablet icon ( ) on the bottom right of the screen, it means the driver
fail in startup, It might cause by an incompatible issue.
6.2 Check from [My Computer] ► [Properties] ► [Hardware] ► [Device Manager], if
there is an exclamation mark occurs, it means the installed driver of tablet is incompatible
with the windows system. If you have this problem, please contact us for more service.
7. By clicking the tablet icon ( ) on the bottom right of the screen, you can test the pressure
sensitivity to see whether the pen pressure function works or not. (Please see the chapters 2,
section 6, Pen tablet configuration for more details).
If you do not have the pen pressure, it means the pen might be faulty.
Question 3︰ ︰ ︰ ︰The LED of tablet is blinking continuously?
Answer: It means that the USB port of your PC has a bad connection or power is not stable.
Please re-plug in your USB/dongle again. If still not working, please change to another
USB port.
Question 4︰ ︰ ︰ ︰Why the RED LED of Wireless Tablet (Media WIRELESS Tablet) LED is
blinking?
Answer: It means a low battery reminder, please change the new battery in time.