Aalborg SMV Series - Manual (Page 5)

1. UNPACKING THE SMV MOTORIZED VALVE
1.1 Inspect Package for External Damage
Your SMV Motorized Valve was carefully packed in a sturdy cardboard car-
ton, with anti-static cushioning materials to withstand shipping shock. Upon
receipt, inspect the package for possible external damage. In case of external
damage to the package contact the shipping company immediately.
1.2 Unpack the Motorized Valve
Open the carton carefully from the top and inspect for any sign of concealed
shipping damage. In addition to contacting the shipping carrier please forward
a copy of any damage report to your distributor or Aalborg
® directly.
When unpacking the instrument please make sure that you have all the items
indicated on the Packing List. Please report any shortages promptly.
1.3 Returning Merchandise for Repair
Please contact the customer service representative of your distributor or
Aalborg
® if you purchased your Motorized Valve directly, and request a Return
Authorization Number (RAN). Equipment returned without an RAN will
not be accepted. Aalborg
® reserves the right to charge a fee to the customer
for equipment returned under warranty claims if the instruments are tested to
be free from warrantied defects.
Shipping charges are borne by the customer. Items returned "collect" will not
be accepted!
It is mandatory that any equipment returned for servicing be purged and neu-
tralized of any dangerous contents including but not limited to toxic, bacterial-
ly infectious, corrosive or radioactive substances. No work shall be performed
on a returned product unless the customer submits a fully executed, signed
SAFETY CERTIFICATE. Please request form from the Service Manager.
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