Troubleshooting – Kinivo M2 Bluetooth 2.1 Speaker system with NFC pairing User Manual

Page 13

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Kinivo M2 Bluetooth 2.1 Speaker System

Troubleshooting

1. Unable to pair to device / device no longer connects

to M2

Make sure that the M2 is not connected to another Bluetooth device. Pressing

the pairing button will disconnect the Bluetooth connection with the other
device and put the M2 speaker in pairing mode. Now open the Bluetooth
configuration on the device you are trying to pair to and scan for Bluetooth
devices. You should see the Kinivo M2 speaker - proceed to pair and connect
the speaker.

Please refer to the Operation section for additional Bluetooth Pairing

instructions.

2. Speaker works with my smartphone but not my

computer

The Bluetooth adapter in your computer needs to support the Stereo

Bluetooth profile (A2DP). To ensure the Bluetooth adapter for your computer is
functioning correctly, update the drivers to the latest version. You may need to
verify that your computer’s Bluetooth adapter supports A2DP (Advanced Audio
Distribution Profile).

3. Error: driver missing when trying to pair to computer

The Bluetooth adapter for your computer provides the drivers for all Bluetooth

speaker. To ensure the Bluetooth adapter for your computer is functioning
correctly, update the drivers to the latest version. In addition, you may need to

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