Samsung KN55S9CAFXZA - Manual (Page 145)

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e-Manual
Screen Menu >
Support
>
e-Manual (Troubleshooting)
This TV features a built-in electronic user manual. For details on how to use the e-Manual, See
"Viewing the e-Manual".
Self Diagnosis
Screen Menu > Support > Self Diagnosis
Try Now
Your TV is capable of diagnosing itself for picture-, sound-, and signal-related issues. The self-
diagnosis function consists of the following options:
● Picture Test
● Multi View Test
● Sound Test
● Voice & Motion Control Environment Check
● Signal Information
● Reset
Picture Test
Screen Menu >
Support
>
Self Diagnosis
>
Picture Test
Try Now
The Picture Test displays a high definition picture to examine it for flaws or faults.
If the test picture does not appear or there is noise or distortion, the TV may have a problem. Contact
Samsung’s Call Center for assistance. If the test picture is displayed properly, there may be a problem
with the external device. Please check the connections. If the problem persists, check the signal
strength or refer to the external device’s user manual.