Samsung BD-C8000-XAA - Manual (Page 74)

74
English
Appendix
PROBLEM SOLUTION
The prohibition message appears on the
screen. This message appears when an invalid button is pressed.
The Blu-ray Disc/DVD’s software doesn’t support the feature (e.g., angles)
You’ve requested a title or chapter number or search time that is out of
range.
•
•
•
Play mode differs from the Setup Menu
selection. Some of the functions selected in the Setup Menu may not work properly if
the disc is not encoded with the corresponding function. •
The screen ratio cannot be changed. The screen aspect ratio is fi xed on your Blu-ray Disc/DVDs.
This is not a problem with the player.
•
•
No audio. Make sure you have selected the correct Digital Output in the Audio Options
Menu. •
The screen is blocked Press and hold the product’s STOP ( ) button for longer than 5 seconds
with no disc inside. All settings will revert to the factory settings.
When the factory default settings are restored, all the stored user BD data
is deleted.
•
•
If the HDMI output is set to a resolution your
TV cannot support (for example, 1080p), you
may not see a picture on your TV. Press and hold the product’s STOP ( ) button for longer than 5 seconds
with no disc inside. All settings will revert to the factory settings.
When the factory default settings are restored, all the stored user BD data
is deleted.
•
•
Forgot password Press and hold the product’s STOP ( ) button for longer than 5 seconds
with no disc inside. All settings including the password will revert to the
factory settings.
Don't use this unless absolutely necessary.
When the factory default settings are restored, all the stored user BD data
is deleted.
•
•
If you experience other problems. Go to the contents and fi nd the section of the user manual that contains the
explanations regarding the current problem, and follow the procedure once
again.
If the problem still cannot be solved, please contact your nearest Samsung
authorized service center.
•
•
The picture is noisy or distorted Make sure that the disc is not dirty or scratched.
Clean the disc.
•
•
No HDMI output. Check the connection between the TV and the HDMI jack of the player.
Check if your TV supports 480p, 720p, 1080i, or 1080p HDMI input resolution.
•
•
Abnormal HDMI output screen. If random noise appears on the screen, it means that TV does not support
HDCP (High-bandwidth Digital Content Protection). •
BD-C8000-XAA-ENG-3_0703.indd 74 BD-C8000-XAA-ENG-3_0703.indd 74 2010-07-03 12:00:26 2010-07-03 12:00:26