Sony VGP-WKB1 - Manual (Page 67)

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Symptom Cause/Remedy
The computer does not
return from Standby
mode.
The mouse pointer
does not move
smoothly across the
screen.
The keyboard and
mouse do not cause
recovery from energy-
saving mode, or
recovery takes a long
time.
When I start the
computer an error
message appears,
saying that the mouse
is not connected.
The mouse does not
move smoothly after
returning from energy-
saving mode.
After the receiver was
connected, it takes
some time until the
keyboard and mouse
can be used.
The keyboard does not
work.
c Touch the pointing device or press any key on the
keyboard to exit this mode.
c The optical mouse may not operate correctly on the
following surfaces:
• Transparent surfaces (such as glass)
• Surfaces that reflect light (such as highly polished
veneers or mirrors)
• Surfaces with a repetitive pattern, such as screening
(like that used for printing photos in magazines and
newspapers)
• Surfaces that are striped or have another distinct, high-
contrast pattern
If the mouse pointer does not move smoothly across the
screen, make sure you are not using the mouse on one of
the above mentioned surfaces.
c Press any key or the POWER button.
c Select the option that states this message will not be
displayed again, and click “OK”.
c Disconnect the receiver cable from the USB port, wait a
few seconds, and then connect the receiver again.
c If Windows, a software program, or another USB device
is currently busy, it may take a while for the receiver to be
recognized.
c Check the distance between the keyboard and the receiver.
Place the keyboard and receiver within the communication
range given in the specifications. If used on a metal table
or if there are metal objects near the keyboard, the usable
distance may be less.
c Make sure that there are batteries in the keyboard.
Insert the batteries into the keyboard properly, and press
the CONNECT button on the receiver. Then, within 10
seconds, press the CONNECT button on the keyboard.
Make sure that the keyboard is close to the receiver
(within 11.8 in. or 30 cm) when you press the button.