Troubleshooting – Aastra Telecom 9120 User Manual
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Troubleshooting
The light is stuck on, and the message feature on is displaying.
A Feature Light On code has been entered, and you need to program a Feature Light
Off key. Follow the steps that appear in
Live dialpad has stopped working.
It may be that the Live Dialpad option has been turned off in the Options List. Setup
option 6 should be on. If this does not solve the problem, disconnect and then recon-
nect the AC adapter.
The display is blank on my phone.
Check that the power adapter is connected to the phone, and that the phone is con-
nected to a working outlet. You can test the outlet with another device, such as a lamp.
How do I answer Call Waiting?
To answer a Call Waiting call, press B. You may have to subscribe to a Call Wait-
ing
†
service to use this feature.
I can view regular Caller ID information, so why can I not see who is
calling on Call Waiting?
Ensure that the Call Waiting IdentiÞcation option (setup option 11) is on, and that you
have subscribed to a Call Waiting ID
†
service from your telephone company. Also
note that you will not recieve Call Waiting ID when an extension is in use.
†
This service may have a different name in your area. Contact your telephone company for information.