Sony PEG-SJ22 - Manual (Page 17)

17
Y
o
ur CLIÉ handheld does not operate pr
operly/
Y
o
u cannot perform the HotSync
®
operation
B Is the operating system of your computer compliant?
The following are the operating systems that are compliant with your CLIÉ
handheld. Operating systems other than the following are not supported.
• Microsoft Windows 98 Second Edition
• Microsoft Windows 2000 Professional
• Microsoft Windows Me
• Microsoft Windows XP
Note
Upgraded operating systems are not supported.
B Is the USB cable connected to the plug adapter and your computer?
B Is the HotSync icon displayed in the Windows task tray on the desktop
screen of your computer?
If the icon is not displayed, click
Start , then select Programs ( All
Programs in Windows XP), Sony Handheld and HotSync Manager
to start HotSync Manager .
B Is Local USB from the HotSync Manager shortcut menu selected in
the Windows task tray?
Select
Local USB if it is not selected.
B Is the USB port active?
Verify that the USB port operates normally by attempting to use other USB
devices, such as a USB mouse.
B When you use terminal extension products for laptops, such as a port
replicator, you may not be able to use either the port replicator or the USB
port of your computer.
B Quit other applications running on your computer.
If you cannot perform the HotSync
®
operation even after following the above
instructions, perform a soft reset by pressing the RESET button on the reverse
side of your CLIÉ handheld.
b For details, refer to “Basic Operations of your Sony CLIÉ™ handheld:
Restarting your Sony CLIÉ™ handheld” in “Read This First (Operating
Instructions).”
Verify the following first
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