Troubleshooting – Aastra Telecom VentureIP User Manual

Page 42

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39 Model VentureIP 480i User Guide

Troubleshooting

Why are Callers not identified on the display?

Caller ID

information usually arrives between the first and second ring.

Let the telephone ring at least once before answering. Make sure you
subscribe to Caller ID

services from your local telephone company.

Why can’t I dial a number in the Callers List?

You must subscribe to a Caller ID

service for names and/or numbers

to be recorded in the Callers List. If the number of the caller is unknown or
private, you cannot return the call. Or, the number may require an area code.
Press the EditNum softkey to edit the number, then press the Dial softkey.

These services may have different names in your area, contact your local

telephone company for details.

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