Sony PCG-XG38 - Manual (Page 95)

Adding Memory
95
4 Lift the two stoppers at the bottom of the keyboard and slide the keyboard
toward the LCD display, then lift it away slightly.
5 Lift the keyboard from the LCD display side by releasing the four tabs, then
gently lean it over the display. Be careful not to detach the cable when lifting
the keyboard.
6 Remove the new memory module from its packaging.
Keyboard Stoppers
Lifting the Keyboard
stopper
Tabs
Cable