Frequently asked questions – Sony PCG-V505EC User Manual
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Frequently asked questions
Why can't I print a document?
Make sure the printer is on, and the printer cable is securely connected to the ports on your printer and computer.
See
Make sure the printer is compatible with the Microsoft
®
Windows
®
operating system installed on your computer.
You may need to install the printer driver software before you use the printer. See the guide that accompanied the
printer for more information.
If the printer is not functioning after the computer resumes from a power saving mode (Standby or Hibernate), then
restart the computer.
If the bidirectional communication functions are provided with your printer, disabling the functions on your computer
may enable printing. Follow these steps:
1.
Click
Start
, and then
Control Panel
.
2.
Click
Printers and Other Hardware
.
3.
Click
Printers and Faxes
.
4.
Right-click an unused printer and select
Properties
.
5.
Click the
Ports
tab.
6.
Click to cancel the
Enable bidirectional support
check box.
7.
Click
OK
.
This change to the settings disables the bidirectional communication functions of your printer, such as data
transfer, status monitoring, and remote panel.
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