Additional information, Troubleshooting, Trouble symptoms and remedies – Sony KLV-26HG2 User Manual

Page 76: Self-diagnosis function

Advertising
background image

Additional Information

76

• Make sure the power cord is connected securely.
• Turn on the power of the TV.
• Check antenna/cable connections.

• Set “Cable” to “Off” in the

(Channel) menu (page 21).

• Perform Auto Program to add receivable channels that are not presently in the TV’s

memory (page 21).

• Perform Auto Program to add receivable channels that are not presently in the TV’s

memory (page 21).

• Check your Channel Fix setting (page 22).

• Perform Auto Program to add receivable channels that are not presently in the TV’s

memory (page 21).

• Make sure “Cable” in the

(Channel) menu is set to “On” (page 21).

• Perform Auto Program to add receivable channels that are not presently in the TV’s

memory (page 21).

• This TV automatically changes to the standby mode after displaying the message “TV will

turn off soon” if it receives no broadcast or input signal through the connected equipment
for 10 minutes.

• Check that the Sleep timer is activated (page 55).

• Check the connection between the optional video equipment and the TV.
• Press TV/VIDEO on the remote control (page 32).
• When you connect video equipment to both the VIDEO and the S VIDEO input jacks, make sure

“Auto YC” in the

(Setup) menu is set to “On” to view the S VIDEO input (page 12).

Problem

Possible remedies

No picture.

Cannot receive any channels.

Cannot receive upper
channels (VHF/UHF) when
using an antenna.

TV is locked to one channel.

Cannot receive any channels
when using cable TV.

Cannot receive or select
channels.

The TV turns off
automatically.
(The TV enters the standby
mode.)

Some video sources do not
appear.

Troubleshooting

If, after reading the following instructions, you
have additional questions related to the use of
your Sony TV, please call one of the following
numbers.
Customers in the continental United States
contact the Direct Response Center at:
1-800-222-SONY (7669)
Customers in Canada contact the Customer
Relations Center at:
1-877-899-SONY (7669)

Trouble symptoms and remedies

Additional
Information

Self-diagnosis function

The TV is equipped with a self-diagnosis function. If
there is a problem with your TV, the

1/

(Standby/

Sleep) indicator on the front panel will flash repeatedly
in red. Writing down the duration of flashes and
interval between flashes helps you inform qualified
Sony personnel of the TV’s condition.

1

Measure how long the

1/

(Standby/Sleep)

indicator flashes and stops flashing.

For example, the indicator flashes for 2 seconds,
stops flashing for 1 second, and flashes for 2
seconds.

2

Press

I

(power) on the TV to turn it off, and

disconnect the power cord, then inform qualified
Sony personnel or the Direct Response Center/
Customer Relations Center of how the indicator
flashes (duration and interval).

1/

(Standby/Sleep)

indicator (flashing in red)

Advertising