Sony NW-HD5 User Manual

Page 69

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Playing Back Music

Additional information

Troubleshooting

“Connecting to PC” is

not displayed when

connecting to the

computer with the

USB cable.

 Please wait for the authentication of the

SonicStage software.

 Another application is running on the computer.

Wait for a while and reconnect the USB cable. If

the problem persists, disconnect the USB cable,

restart the computer, and then reconnect the USB

cable.

 The USB cable is not connected properly.

Disconnect the USB cable and then reconnect it.

 A USB hub is used. Connecting via a USB hub is

not guaranteed. Connect the USB cable directly

to the computer.

 The installation of the SonicStage software had

been failed. Disconnect the player and your

computer, and then reinstall the software again
using the supplied CD-ROM (

 page 17

). You

will still be able to use audio data registered by

the existing software.

 The battery is running out. Charge the battery

using the AC power adaptor.

The player is not

recognized by the

computer when it is

connected to the

computer.

 The USB cable is not connected properly.

Disconnect the USB cable and then reconnect it.

 A USB hub is used. Connecting via a USB hub is

not guaranteed. Connect the USB cable directly

to the computer.

 The driver file for the player has not been

installed. Reinstall the SonicStage software for
the player using the supplied CD-ROM (

 page

17

) to install the driver together.

 The installation of the SonicStage software had

been failed. Disconnect the player and your

computer, and then reinstall the software again
using the supplied CD-ROM (

 page 17

). You

will still be able to use audio data registered by

the existing software.

Continued

Connection with the computer/SonicStage (continued)

69

GB

NW-HD5.GB.2-629-002-11(1)

Table of

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Index

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