Sony PCG-R505JSP User Manual

Page 109

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Troubleshooting Your Notebook

109

4

Press

to select Exit, then press

to select Get Default Values. The

message “Load default configuration now?” appears.

5

Select Yes and press Enter.

6

Select Exit (Save Changes), then press Enter. The message “Save
Configuration changes and exit now?” appears.

7

Select Yes, then press Enter. The notebook restarts.

My notebook starts, but the message “Operating system not
found” appears and Windows does not start.

If you have connected a docking station with a floppy disk drive or an
external floppy disk drive, make sure there is no floppy disk in the floppy
disk drive (non-bootable).

If a non-bootable floppy disk is in the drive, proceed as follows:

1

Turn off the notebook, then remove the floppy disk.

2

Restart the notebook and confirm that Windows starts properly.

If Windows still does not start, follow the steps below to initialize the BIOS:

1

Remove any floppy disk from the floppy disk drive.

2

Turn off the notebook.

3

Remove any peripheral devices connected to the notebook.

4

Turn on the notebook.

5

Press the F2 key when the Sony logo appears. The BIOS setup menu
window appears.

6

Press the directional arrow keys to select the Exit menu.

7

Press the arrow keys to select “Get Default Values” then press Enter.
The message “Load default configuration now?” appears.

8

Select Yes, then press Enter.

If this occurs on a regular basis, contact Sony PC Support
(http://www.sony.com/pcsupport).

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