Sony STR-DH500 - Manual (Page 58)

58 US
There is severe hum or noise.
• Check that the speakers and components
are connected securely.
• Check that the connecting cords are away
from a transformer or motor, and at least
10 feet away from a TV set or fluorescent
light.
• Move your audio components away from
the TV.
• The plugs and jacks are dirty. Wipe them
with a cloth slightly moistened with
alcohol.
There is no sound, or only a very low-
level sound is heard from the center/
surround speakers.
• Select a CINEMA STUDIO EX mode
(page 42).
• Adjust the speaker level (page 24).
• Make sure the center/surround speakers
are set to either “SMALL” or “LARGE”
(page 31).
There is no sound from the subwoofer.
• Check that the subwoofer is connected
correctly and securely.
• Make sure you have turned on your
subwoofer.
• Make sure the subwoofer is set to “YES”
(page 31).
• There is no sound from the subwoofer
depending on the sound field.
There is no sound from the speakers of
the receiver when you connect the
receiver and the playback component
via an HDMI connection.
• Make sure that you have connected the
digital audio jacks on the playback
component to the receiver. Then, turn off
TV’s volume or activate the TV’s muting
function.
The surround effect cannot be
obtained.
• Make sure the sound field function is on
(press MOVIE, or MUSIC).
• Sound fields do not function for signals
with a sampling frequency of more than
48 kHz.
Dolby Digital or DTS multi channel
sound is not reproduced.
• Check that the DVD, etc. you are playing
is recorded in Dolby Digital or DTS
format.
• When connecting the DVD player, etc., to
the digital input jacks of this receiver,
check the audio setting (the settings for the
audio output) of the connected component.
Recording cannot be carried out.
• Check that the components are connected
correctly (page 17).
• Select the source component using the
input buttons (page 25).
There is no sound from the component
connected to the DIGITAL MEDIA PORT
adapter.
• Adjust the volume of this receiver.
• The DIGITAL MEDIA PORT adapter
and/or component is not connected
correctly. Turn off the receiver, then
reconnect the DIGITAL MEDIA PORT
adapter and/or component.
• Check the DIGITAL MEDIA PORT
adapter and/or component device to make
sure it supports this receiver.