Troubleshooting – Sony RM-TP503 User Manual

Page 32

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32

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Additional information

Troubleshooting

If you experience any of the following difficulties while
using the commander, use this troubleshooting guide to
help you remedy the problem. Should any problem
persist, consult your nearest Sony dealer.

Operation can not be done with the commander.

/ Check that the receiver/amplifier and components

are connected correctly.

/ The commander and receiver/amplifier are too far

apart.

/ Make sure that there are no objects between the

commander and receiver/amplifier.

/ Make sure that the receiver/amplifier’s power is

turned on.

/ The commander’s transmitter/receiver section is

not pointed at the receiver/amplifier.

/ The commander’s batteries are exhausted. Replace

with new alkaline batteries (see page 7).

/ There is an invertor system florescent light near the

commander or receiver/amplifier. Please place
away from the florescent light.

/ Make sure you have selected the correct function

on the remote.

/ When you operate a programmed non-Sony

component, the remote may not function properly
depending on the make and model of the
component.

The receiver/amplifier’s functions and modes do
not correlate with the displays on the
commander.

/ Initial communication setup has not been done.

Use after first carrying out initial communication
setup (see page 6).

/ The commander was not pointed at the receiver/

amplifier when it was turned ON. Touch
RELOAD, and download component data (see
page 8).

/ Select the correct function using the commander.

LCD does not appear.

/ The LCD is not turned on. Touch the touch panel.
/ Contrast is too light or too dark.

Use the CONTRAST control to adjust the contrast
of the LCD (see page 6).

When a CD player, tape deck, or MD deck is
connected to the receiver/amplifier via CONTROL
A1 jacks, Auto Function does not work properly.

/ Reprogram the remote (see page 30).

The SOUND FIELD function does not work.

/ If the receiver/amplifier has the 5.1 INPUT jacks,

the SOUND FIELD function becomes inoperable
whenever you select the component connected to
the jacks.

Commands of components made by
manufacturers other than Sony do not function.

/ When registering components made by certain

manufacturers, some commands may not function
even though they are displayed.

“5.1INPUT” cannot be selected from the function
screen even though the receiver/amplifier has
the 5.1 INPUT jacks.

/ A communication error has occurred. Point the

remote towards the receiver/amplifier and select
“5.1INPUT” from the function screen again.

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