Sony DSC-M1 - Manual (Page 106)

106
Computers
Symptom Cause/Solution
You do not know if the OS of your
computer is compatible. • Check “Recommended computer environment” (pages 86 and 99).
You cannot install the USB driver. • In Windows 2000, log on as Administrator (authorized Administrators) (page 86).
Your computer does not recognize
your camera. • Turn on the camera (page 19).
• The battery level is low. Use the AC Adaptor (page 18).
• Use the supplied USB cable (pages 88 and 99).
• Disconnect the USB cable from both the computer and the Cyber-shot Station, and connect it again
firmly. Make sure that “USB Mode” is displayed on the LCD screen (page 88).
• Properly install the camera to the Cyber-shot Station (page 12).
• Set [USB Connect] to [Normal] on the Setup screen (pages 54 and 117).
• The USB connectors on your computer are connected to other equipment besides the keyboard, the
mouse and the Cyber-shot Station. Disconnect all equipment other than the keybord and the mouse
from the USB connectors (page 86).
• The camera is not connected directly to your computer. Connect the camera directly to your computer
without passing through a USB hub or other device (page 86).
• Install the USB driver (page 87).
• Your computer does not properly recognize the device because you connected the camera and your
computer with the USB cable before you installed the “USB Driver” from the supplied CD-ROM.
Delete the erroneously recognized device from your computer (page 90), then install the USB driver
(page 87).
You cannot copy images. • Make a correct USB connection between the camera and your computer (page 88).
• Follow the designated copy procedure for your OS (pages 89, 90, 96 and 99).
• You attempted to shoot using a “Memory Stick Duo” formatted by a computer. Shoot using a
“Memory Stick Duo” formatted by your camera.
After making a USB connection,
“Picture Package” does not
automatically start. • Start up the “Picture Package Menu” and check [Settings].
• Make a USB connection when the computer is turned on (page 88).
The image cannot be played back on a
computer. • If you are using the “Picture Package” application software, click on help at the upper-right corner of
each screen.
• Consult the computer or software manufacturer.
The image and sound are interrupted
by noise when you view a movie on a
computer. • You are playing back the movie directly from the “Memory Stick Duo”. Copy the movie to the hard
disk of your computer and then play back the movie from the hard disk (pages 89, 96 and 99).