My pc card is not working, Troubleshooting software, My software program stops responding or crashes – Sony PCG-C1VN User Manual

Page 109: I can not use the dvgate software

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VAIO® C1 PictureBook™ Notebook User Guide

108

I cannot use digital video (DV) devices. The message “DV equipment seems to

be disconnected or turned off” appears.

Check that the DV device is turned on and that the cables are properly
connected.

Disconnect the i.LINK cable and connect it again.

My PC card is not working

Make sure the PC card is compatible with Microsoft® Windows®.

Use the Sony Notebook Setup utility to disable devices you are not currently
using.

Troubleshooting software

My software program stops responding or crashes

Contact the software publisher or designated provider for technical support. See
the “About Software” section of this manual.

When I click an application icon, the message “You must insert the application

CD into your CD-ROM (DVD-ROM) drive” appears and the software does not

start

Some titles require specific files that are located on the application CD.
Insert the disc and try starting the program again.

Make sure you place the CD in the tray with the label side facing up.

I hear background “noise” while using Windows Media Player to play my

music CDs

Sony suggests using the preinstalled Media Bar software to play audio CDs.

I can not use the DVgate software

If your notebook is using the Ultimate Battery Life profile for its power saving
mode, you cannot use DVgate or Smart Connect software. Please select another
profile.

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