Sony PCG-C1VN - Manual (Page 114)

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6 Sony Fax-on-Demand
This service provides you with answers to commonly asked questions. You can
use this automated service to request a list of available topics and then select
the topics that you want to receive. To contact the Sony fax-on-demand
service, call 1-888-4SONYPC (1-888-476-6972). (Requires a fax machine or
your fax software.)
7 Calling Sony Customer Support
You can call and speak with a Sony Customer Support Representative without
using your computer by calling 1-888-4SONYPC (1-888-476-6972). Software
support is available free of charge for 90 days after the original date of
purchase.