Troubleshooting – Sony RM-TP501 User Manual

Page 23

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23

Additional information

Troubleshooting

If you experience any of the following difficulties while
using the commander, use this troubleshooting guide to
help you remedy the problem. Should any problem
persist, consult your nearest Sony dealer.

Operation can not be done with the commander.

/ Check that the receiver and components are

connected correctly.

/ The commander and receiver are too far apart.
/ Make sure that there are no objects between the

commander and receiver.

/ Make sure that the receiver’s power is turned on.
/ The commander’s transmitter/receiver section is

not pointed at the receiver.

/ The commander’s batteries are exhausted. Replace

with new alkaline batteries (see page 7).

/ There is an invertor system florescent light near the

commander or receiver. Please place away from
the florescent light.

/ Make sure you have selected the correct function

on the remote.

/ When you operate a programmed non-Sony

component, the remote may not function properly
depending on the make and model of the
component.

The receiver’s functions and modes do not
correlate with the displays on the commander.

/ Initial communication setup has not been done.

Use after first carrying out initial communication
setup (see page 6).

/ The commander was not pointed at the receiver

when it was turned ON. Touch RELOAD, and
download component data (see page 8).

/ Select the correct function using the commander.

LCD does not appear.

/ The LCD is not turned on. Touch the touch panel.
/ Contrast is too light or too dark.

Use the CONTRAST control to adjust the contrast
of the LCD (see page 6).

When a CD player, tape deck, or MD deck is
connected to the receiver via S-LINK CONTROL A1
jacks, Auto Function does not work properly.

/ Reprogram the remote (see page 18).

The SOUND FIELD function does not work.

/ If the receiver has the 5.1 INPUT jacks, the SOUND

FIELD function becomes inoperable whenever you
select the component connected to the jacks.

“5.1INPUT” cannot be selected from the function
screen even though the receiver has the 5.1
INPUT jacks.

/ A communication error has occurred. Point the

remote towards the receiver and select “5.1INPUT”
from the function screen again.

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