Trouble symptoms and remedies – Sony SDM-N50PS User Manual

Page 19

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Trouble symptoms and remedies

If a problem is caused by the connected computer or other equipment, please refer to the connected equipment’s instruction manual.
Use the self-diagnosis function (page 21) if the following recommendations do not resolve the problem.

Symptom

Check these items

No picture

If the media engine’s AC power
indicator is not lit

• Check that the power cord is properly connected.

If the media engine’s AC power
indicator is red

• Check that the display’s

1 (power) switch is in the “on” position.

The media engine’s AC power
indicator is flashing red

• Check that the system connecting cable is properly connected and all plugs are firmly

seated in their sockets (page 8).

• Press the media engine’s AC power switch twice to turn the monitor off and then on.

If the display’s

1 (power) indicator

is not lit, or if the

1 (power)

indicator will not light up when the
1 (power) switch is pressed

• Check that the display’s

1 (power) switch is in the “on” position.

• Check that the media engine’s AC power switch is in the “on” position.
• Check that the system connecting cable is properly connected and all plugs are firmly

seated in their sockets (page 8).

If the display’s

1 (power) indicator

is green or flashing orange

• Use the self-diagnostics function (page 21).

If CABLE DISCONNECTED
appears on the screen

• Check that the video signal cable is properly connected and all plugs are firmly seated in

their sockets (page 8).

• Check that the input select setting is correct (page 11).
• Check that the video input connector’s pins are not bent or pushed in.
• A non-supplied video signal cable is connected. If you connect a non-supplied video

signal cable, CABLE DISCONNECTED appears on the screen before entering the power
saving mode. This is not a malfunction.

If NO INPUT SIGNAL appears on
the screen, or the display’s
1 (power) indicator is orange

• Check that the video signal cable is properly connected and all plugs are firmly seated in

their sockets (page 8).

• Check that the input select setting is correct (page 11).
• Check that the video input connector’s pins are not bent or pushed in.

x

Problems caused by the connected computer or other equipment

• The computer is in the power saving mode. Try pressing any key on the keyboard or

moving the mouse.

• Check that the computer’s power is “on.”

If OUT OF SCAN RANGE appears
on the screen

x

Problems caused by the connected computer or other equipment

• Check that the video frequency range is within that specified for the monitor. If you

replaced an old monitor with this monitor, reconnect the old monitor and adjust the
frequency range to the following:
Horizontal: 30 – 61 kHz
Vertical frequency: 48 – 85 Hz (only XGA mode at 75 Hz)

If using Windows 95/98

• If you replaced an old monitor with this monitor, reconnect the old monitor and do the

following. Install the Windows Monitor Information Disk (page 9) and select this monitor
(“SDM-N50PS”) from among the Sony monitors in the Windows 95/98 monitor selection
screen.

If using a Macintosh system

• Check and refer to the supplied “Notes for Macintosh users.”

(continued)

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