Sony PCG-FX370P - Manual (Page 124)

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124
Support Options
1 VAIO® Notebook User Guide and VAIO® Notebook Quick Start
The online VAIO® Notebook User Guide and printed VAIO® Notebook
Quick Start provide you with information on how to maximize your
notebook capabilities and solve common problems. To access the online
user guide, click Start on the Windows® taskbar, select Help and Support,
and click on VAIO User Guide. The Quick Start is supplied in the box
with your notebook.
2 Manuals and Online Help Files
The software preinstalled on your notebook may come with an online
manual. These manuals are stored on the hard disk drive as online help
files. You can find the help files from the Help menu under the specific
software application. Some software applications may come with a
printed manual.
3 Operating System Online Support
Your notebook comes preinstalled with Microsoft® Windows®. For
operating system support, you can access Microsoft® customer support
at: http://support.microsoft.com/directory/.
4 VAIO Support Agent
You can find VAIO Support Agent by clicking Start and then selecting
Help and Support. Using advanced diagnostic technology, Sony’s VAIO
Support Agent runs scheduled protections of your applications, network
settings, and other important software settings. When your software is
protected, you can use VAIO Support Agent to repair software problems
by restoring your software to any of the previously protected states.
5 Sony PC Support
This service provides you with instant access to information on
commonly encountered problems. Enter a description of your problem
and the Knowledge Database searches for the corresponding solutions
online. You can access Sony PC Support at:
http://www.sony.com/pcsupport.