Troubleshooting – Adaptec WirelessTM User Manual
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Troubleshooting
Troubleshooting
If you encounter difficulties installing or using your Wireless PCI
Adapter, work through these troubleshooting tips.
■
Ensure that the adapter is seated evenly in the PCI slot.
■
Ensure that the antenna is properly attached.
■
Check that the driver installed properly. Look in Device
Manager under Network Adapters. If there is a yellow
exclamation mark (!) on driver name, the driver is not installed
properly.
If the driver did not install, try moving the adapter to a different
PCI slot.
My computer cannot recognize the Wireless PCI Adapter.
Make sure that the PCI slot is enabled in your computer’s BIOS.
Refer to your computer’s documentation for instructions.
My computer cannot link to the other Wireless devices on the WLAN.
Ensure that you have configured your Wireless PCI Adapter to
work with the other Wireless devices on your WLAN. Work
through the procedure provided in
.
If you have enabled WEP encryption, ensure that the WEP keys
you’ve set match exactly with the WEP keys of your other Wireless
devices.
Note:
The same passphrase used on different brands of Wireless
devices may not generate identical WEP keys. If you have any
non-Adaptec brand Wireless devices on your WLAN, Adaptec
recommends that you enter the WEP keys manually, not with a
passphrase, to ensure that all WEP keys on your WLAN are
identical. See
Setting the WEP Keys on page 36
for more
information.