RMS Technologies IMC17 INTEGRATED MOTOR CONTROLLER/DRIVER - Manual (Page 19)

8. Troubleshooting & FAQ
Cannot Type anything in HyperTerminal:
Is the correct COM Port selected? Are you using Windows 95? Windows 95 has had
problems with its HyperTerminal. Use an operating system of Windows 98 or higher.
Are you working on a Laptop? Sometimes there is a shift in Ground on Laptop Serial
Ports. Pin 5 on the Serial Port is Ground. Make sure that this is connected to a true
ground.
Did you check the Properties in HyperTerminal? Check the box in Properties  ASCII
Settings  ASCII setup  'Echo Typed Characters Locally'.
Is the LED flashing on the bottom of the IMC17? A flashing light indicates it is
waiting for Commands and power is OK. Motor shaft should be difficult to rotate.
Check the Converter Card. Use a voltmeter to measure if Power is coming into the
card correctly and if power is being supplied to the Controller properly.
Can Type in HyperTerminal, but nothing is happening:
Check the LED on the back of the IMC17. If there is no LED lit, the problem may be
the Power Supply, check the connections. If you see one LED that flashes on and off
about 5 seconds at a time, then power is OK.
Is the IMC17 set to the correct Address? Check the Red Dial (new RoHS compliant
boards have a black dial) on the bottom of the unit. The white arrow should be
pointing to the corresponding Address. Make sure that the arrow is not between 2
Addresses. Use a small screw to verify that it clicks in place.
Check the Converter Card. Use a voltmeter to measure if Power is coming into the
card correctly and if power is being supplied to the Controller.
Assuming the Properties of HyperTerminal are set as described in the Manual
(HyperTerminal Setup), does HyperTerminal respond with a string of characters?
/0'
indicates that the command is terminated
/0@ indicates good command and that it was received correctly
/0C indicates that the command is out of range
/0b indicates bad command
The unit is by default, set to 256 microsteps. Therefore, by typing in a position
move of /1P200R, you will not see anything. It takes 51,200 steps to make one
revolution, so try a large value, like /1P100000R
Windows Application: When pressing 'Run' it gives the error - File Already
Open:
Another program could also be running at the same time. Click End, and then try
again. Sometimes if you are connected through a Network, there are problems with
permissions in running programs. Check with your Administrator.
If HyperTerminal is open concurrently, you will receive an error. Only one program
can be running at one time.
RMS Technologies Page 19 4/3/2009
IMC17/IMCE17 User Manual Rev 1.06