4 troubleshooting, Troubleshooting – Kodak D4000 User Manual

Page 29

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4-1

4

Troubleshooting

Problem

Description or Cause

Possible Solution

Sections of the image are not printed.

• Platen rollers are dirty.

• Pinch rollers are dirty.

• Cleaning rollers are dirty.

1. Clean the platen rollers

(see

page 3-7

).

2. Clean the pinch rollers

(see

page 3-8

).

3. Clean the cleaning rollers

(see

page 3-9

).

Paper surface is scratched.

• Thermal print heads are

dirty.

• Debris is in the paper path.

1. Clean the thermal print

heads (see

page 3-5

).

2. Clear any debris from the

paper path (see

page 4-4

).

Prints have horizontal streaks.

• Thermal print heads are

dirty.

• Peel rollers are dirty.

• Platen rollers are dirty.

• Pinch rollers are dirty.

• Cleaning rollers are dirty.

1. Clean the thermal print

heads, including the peel
rollers (see

page 3-5

).

2. Clean the platen rollers

(see

page 3-7

).

3. Clean the pinch rollers

(see

page 3-8

).

4. Clean the cleaning rollers

(see

page 3-9

).

Prints have vertical streaks.

Thermal print heads are dirty.

Clean the thermal print heads
(see

page 3-5

).

D4000

Dupl

ex Photo

Printer

D4000

Dupl

ex Photo P

rinter

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