Technical support, Aico on the web, Trouble shooting – Aico Residential Fire Detection RFD User Manual

Page 27

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27

Ei SMOKE ALARMS - THE

FIRST CHOICE FOR LOCAL

AUTHORITIES AND

HOUSING ASSOCIATIONS

NATIONWIDE

Ei Professional smoke alarms and

ancillary products have been

specified by literally hundreds of Local

Authorities and Housing Associations

in England, Scotland, Wales and

Northern Ireland as the products of

choice for their retrofit programmes.

Many of these would be pleased to

discuss their experiences of product

reliability and after sales support with

interested parties. Please contact our

Customer Services Department for

further information.

In addition, many builders, architects

and installers recognise the benefits of

fitting smoke and heat alarms that

have proven to be extremely reliable

in many thousands of ‘New Build’

installations throughout the UK.

TECHNICAL SUPPORT

Our highly trained and experienced

staff in the Customer Services

Department will be pleased to assist

you with any queries that you may

have regarding installation,

maintenance, or product specification.

Telephone 0870 758 4000 and ask for

Customer Services.

Sections of BS 5839: Pt.6: 2004 are

reproduced with the permission of BSI.

A complete edition of the standards

can be obtained by post from: BSI

Customer Services, 389 Chiswick High

Road, London W4 4AL.

For more detailed information on our

range of smoke, heat and Carbon

Monoxide alarms, please ask for a

copy of our latest product brochure.

AICO ON THE WEB

If you haven’t already looked us up,

you’ll find that the Aico web site at

www.aico.co.uk is well worth a visit,

with detailed technical information

on our unrivalled range of products

and guidance on the installation of

key products. It’s a valuable resource

for specifiers, contractors and

wholesalers alike, and it’s being

continually updated to bring you the

very latest additions to our range as

they arrive.

TROUBLE SHOOTING

Please Note: many alarms that are

returned to Aico as “faulty” are found

to have circuit damage. This is largely

due to incorrect wiring on installation.

Although all mains powered smoke

alarms are double insulated, mixing live

and neutral will damage

interconnected alarms. This damage

can also occur if the connector plug

momentarily short circuits across the

power pins when installation takes

place with the power on. It is essential

that live and neutral wires are correctly

identified and that all connections are

made before the mains power is

switched on!

Problem

Solution

Alarm sounds

for no apparent

reason

Identify the alarm source. The red LED under the test button or on

the cover will flash rapidly only on the unit which is the source of

the alarm. Press hush button if fitted. Check for fumes, steam etc.

from the kitchen or bathroom (paint and other fumes can cause

nuisance alarms). Fan the alarm vigorously with a newspaper to

disperse fumes. If alarm does not stop, switch off mains and

remove the unit with the rapidly flashing red LED.

Alarm beeps
continuously
(approx once
per minute)

Alarm may be in ‘hush mode’ (Ei150, 151TL & 151TLR only). Cells (150

& 160 series) or batteries (140 series) may be depleted. Check the

green mains light is on. If not, check fuse, circuit breakers and wiring

connections. 140 series - the battery may require replacement.

Switch off the mains supply, remove the alarm and replace battery.

150 & 160 series - the cells may require recharging. This will occur

automatically if the mains power is connected. The cells are not

replaceable. If all the above actions have not silenced the beeping,

there may be a fault. Switch off the mains and replace the unit.

Interconnected
alarms do not
all sound

Hold test button for ten seconds to ensure that the signal is

transmitted to all alarms on the system. Switch off the mains power

and check that the live, neutral and interconnect wires are tight

and have been correctly connected on all alarms in the system.

Incorrect wiring will damage alarms.

Frequent
nuisance
alarms occur

Ensure the kitchen and bathroom doors are closed when in use.

Ensure that the alarm is sited at least 6m away from sources of

fumes. Contamination from insects, dust, paint etc. may have

occurred; clean the alarm. If the problem persists, resiting of the

alarm should be considered. Alternatively, changing to a model with

a different sensor type may resolve the problem.

All smoke alarms, but more particularly the

optical type, are prone to dust and insect

ingress which can cause false alarms. The

latest design, materials and manufacturing

techniques have been used in the construction

of our alarms to minimise the effects of

contamination. However, it is impossible to

completely eliminate the effect of dust and

insect contamination. Therefore, to prolong the

life of the smoke alarm it must be kept clean so

that excess dust does not build up. Any insects

or cobwebs in the vicinity of the smoke alarm

should be promptly removed. In certain

circumstances, even with regular cleaning,

contamination can build up in the smoke

sensing chamber causing the alarm to sound.

If this happens, the alarm must be returned for

servicing or replacement. Contamination is

beyond the manufacturer’s control, and is

considered normal wear and tear.

This list is not comprehensive. You should

refer to the specific user instructions that

accompany each product for further

guidance.

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