Appendix a. service and support, Registering your option, Online technical support – Lenovo LI2821 Wide LCD Monitor User Manual

Page 35: Telephone technical support

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Appendix A. Service and Support

The following information describes the technical support that is available for your product,
during the warranty period or throughout the life of your product. Refer to the Lenovo Limited
Warranty for a full explanation of Lenovo warranty terms.

Registering your option

Register to receive product service and support updates, as well as free and discounted
computer accessories and content. Go to: http://www.lenovo.com/register

Online technical support

Online technical support is available during the lifetime of a product at:
http://www.lenovo.com/support

Product replacement assistance or exchange of defective components also is available during
the warranty period. In addition, if your option is installed in a Lenovo computer, you might be
entitled to service at your location. A Lenovo technical support representative can help you
determine the best alternative.

Telephone technical support

Installation and configuration support through the Customer Support Center will be available
until 90 days after the option has been withdrawn from marketing. After that time, the support
is cancelled, or made available for a fee, at Lenovo’s discretion. Additional support is also
available for a nominal fee.

Before contacting a Lenovo technical support representative, please have the following
information available: option name and number, proof of purchase, computer manufacturer,
model, serial number and manual, the exact wording of any error message, description of the
problem, and the hardware and software configuration information for your system.

Your technical support representative might want to walk you through the problem while you
are at your computer during the call.

Telephone numbers are subject to change without notice. The most up-to-date telephone list
for Lenovo Support is always available at: http://consumersupport.lenovo.com

Country or Region

Telephone Number

Africa

Africa: +44 (0)1475-555-055
South Africa: +27-11-3028888 and 0800110756
Central Africa: Contact the nearest Lenovo
Business Partner

Argentina

0800-666-0011 (Spanish)

Australia

131-426 (English)

Austria

Warranty service and support: 01-211-454-610 (German)

Belgium

Warranty service and support: 02-225-3611 (Dutch, French)

Bolivia

0800-10-0189 (Spanish)

Appendix A.

A-1

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